Key skills
CommunicationProblem SolvingTime ManagementNegotiation
About this role
Role Overview
- Responsible for the resolution of moderate to high complexity and moderate to high exposure claims
- Handle claims from coverage enquiry through legal liability assessment and quantum analysis to timely and accurate resolution
- Confirm coverage of claims by reviewing policies and documents submitted
- Analyze coverage and communicates coverage positions
- Prepare coverage position letters and refer suspicious losses to SIU
- Conduct investigation into loss facts and extent of damages
- Direct and monitor assignments to experts and outside counsel
- Evaluate information on coverage, liability, and damages
- Set reserves within authority or make claim recommendations concerning reserve changes
- Negotiate and settle claims typically in litigation
- Present at roundtables to senior claims leaders and underwriters on cases going to trial
- Participate in special projects having an impact on the business
- May be assigned project lead for larger projects
- Represent Markel at mediations, trials, and conferences
- Pull and analyze loss information for business stakeholders
- Serve as a technical resource to underwriting and assist with drafting policy wording
- Assist in training of new hires and provide assistance to others within claims department
Requirements
- Bachelor’s degree or equivalent work experience
- JD , advanced degree, or focused technical degree a plus
- Must have or be eligible to receive claims adjuster license
- Successful achievement of industry designations (INS, IEA, AIC, ARM, SCLA, CPCU)
- Minimum of 5 years of claims handling experience or equivalent combination of education and experience
- Successful completion of 3 years as a Claims Examiner
- Excellent written and oral communication skills
- Strong analytical and problem solving skills
- Strong organization and time management skills
- Ability to work autonomously in a fast paced environment
- Experience in negotiation, mediations and monitoring trials
- Ability to influence claims stakeholders and to effectively direct claims strategy
- Strong litigation management skills
- Intermediate skills in Microsoft Office products (Excel, Outlook, Power Point, Word)
- Knowledge of tort and contract law
- Strong desire for continuous improvement
Benefits
- Competitive benefit programs
- Multiple health, dental and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays
- Floating holidays
- Parental leave