Contract Site Reliability Engineer – AI Accelerator Infrastructure

Role Overview

• Own reliability and availability of assigned infrastructure domains: colo server fleets, on-premises lab clusters, cloud environments (AWS, Azure, GCP), and customer-facing platform services.
• Perform hands-on infrastructure work: server provisioning, OS configuration, network setup, storage management, hardware troubleshooting from bare metal up.
• Support and operate high-speed interconnect environments — InfiniBand, RoCE, or high-speed Ethernet — in lab and colo settings.
• Conduct capacity planning and hardware lifecycle management for assigned infrastructure domains.
• Own IaC and configuration management (Terraform, Ansible) for your infrastructure domains — all provisioning and changes through code, not manual steps.
• Build automation to eliminate toil: host lifecycle management, fleet health checks, auto-remediation workflows, self-service tooling for engineering teams.
• Develop networking automations for cluster interconnects, VLAN management, lab network configurations.
• Design and maintain monitoring dashboards, alerting, and SLIs (Prometheus/Grafana, DataDog) for your infrastructure domains—ensuring signal quality and actionable alerts.
• Participate in on-call rotation; triage and resolve incidents from bare metal to application layer, distinguishing infrastructure faults from software or hardware product issues.
• Produce high-quality RCA reports for P0/P1 incidents with root cause analysis and tracked action items.
• Support and operate platform services used by external customers for hardware and software deployment collaboration with d-Matrix.
• Document platform configurations, access procedures, and operational runbooks for customer environments.
• Maintain high-quality runbooks, architecture diagrams, and troubleshooting guides—documentation is part of the job, not an afterthought.

Requirements

• Bachelor's or Master's in Computer Science, Electrical Engineering, or a related field (or equivalent experience); 5+ years in SRE, infrastructure engineering, or systems administration.
• Strong Linux systems knowledge: networking, storage, systemd, package management, kernel parameters, performance diagnostics.
• Hands-on experience with colocation or on-premises server infrastructure — physical hardware, rack networking, bare-metal provisioning.
• IaC experience with Terraform and/or Ansible — writing and maintaining production configurations, not just running existing playbooks.
• Kubernetes operational experience: cluster troubleshooting, workload management, storage, networking.
• Prometheus + Grafana or DataDog: building dashboards, writing alert rules, understanding signal quality.
• Python and/or Bash scripting: production-quality automation, not just one-off scripts.
• Incident response experience: structured triage, RCA production, follow-through on action items.
• Comfort operating in fast-moving startups: own systems, document work, iterate without waiting for perfect requirements.

Tech Stack

• Ansible
• AWS
• Azure
• Cloud
• Google Cloud Platform
• Grafana
• Kubernetes
• Linux
• Prometheus
• Python
• Terraform

Benefits

• Offers Equity
• Offers Bonus
• Medical/Dental/Vision/401k
• Inclusive rewards plan that empowers employees to care for themselves and their loved ones