Support customer engagement activities across the Growth team, including meeting coordination, follow-ups, and engagement tracking.
Maintain organized records of customer interactions, engagement activity, and meeting outcomes within the company CRM.
Coordinate customer meeting schedules, engagement and follow-up actions.
Help ensure customer engagements, notes, and action items remain organized and current.
Prepare customer briefs, meeting briefs, conference briefs, and engagement preparation materials for Growth leadership.
Take detailed meeting notes and distribute action items and engagement summaries.
Organize customer background information, engagement history, and meeting documentation.
Assist with presentation preparation, external-facing materials, and engagement coordination.
Support preparation for customer visits, demonstrations, industry meetings, and strategic engagement.
Manage conferences, trade shows, demonstrations, and industry events from planning through execution.
Coordinate event logistics including registrations, schedules, attendee coordination, travel tracking, and event materials.
Track post-event engagement activity and follow-up actions within the CRM.
Support Growth team presence and coordination during external events and engagements.
Requirements
Bachelor’s degree or equivalent professional experience.
4–7 years of experience in business development coordination, communications, marketing, community engagement, campaign coordination, event management, or related roles.
Strong written communication, organizational, and interpersonal skills.
Experience managing multiple projects, stakeholders, and timelines simultaneously.
Ability to operate in a fast-paced, highly collaborative environment.
Proficiency with presentation tools, spreadsheets, CRM systems, and communication platforms