Casualty Field Adjuster

Role Overview

• Conduct investigations for assigned claims
• Inspect or remotely manage inspections of property, structures, vehicles, equipment, or accident scenes as required by assignment
• Document damages, conditions, causation indicators, and other relevant findings through notes, measurements, photographs, and diagrams
• Evaluate loss facts and support investigation of coverage, liability, damages, and exposure
• Obtain statements from insureds, claimants, witnesses, or other involved parties when needed
• Prepare timely, accurate, and well-documented reports for clients and internal stakeholders
• Coordinate with examiners, managers, carriers, policyholders, vendors, attorneys, and other claim participants as needed
• Maintain complete file documentation in accordance with company standards, client instructions, and regulatory expectations
• Escalate complex issues, large-loss exposures, litigation indicators, or specialty claim concerns appropriately
• Manage field assignments within service expectations, turnaround times, and quality standards
• Travel throughout the assigned coverage territory as required

Requirements

• 3+ years of adjusting experience
• Experience in third party claims handling and coverage determination
• Active adjuster license(s) and the ability to obtain additional licenses as required
• Valid driver’s license and reliable transportation
• Ability to travel locally and regionally within the assigned territory
• Strong documentation, organizational, and time-management skills
• Comfort using claims platforms, mobile documentation tools, and estimating/reporting systems
• Experience handling field claims in bodily injury, auto and home liability, general liability, or commercial equipment
• Strong written and verbal communication skills
• Bilingual (Spanish) capabilities

Benefits

• Medical, dental, and vision plans to support your health and that of your family
• A 401(k) plan with employer matching
• Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
• Paid holidays
• Life insurance and short‑term and long‑term disability coverage
• Paid sick leave, paid family and parental leave, and other mandated benefits