Business Analyst

Role Overview

• Actively participate and contribute to the Analyst community of practice, sharing experiences and knowledge with other analysts.
• Maintain and increase knowledge of design processes, tools, analysis best practice and architecture of CDL applications.
• Operates with a continuous improvement mindset towards the products they look after.
• Liaise with Product Owners to identify value and develop requirements.
• Develop requirements storyboards and write user stories with the squad.
• Work with the squad to refine backlog and prepare tickets for sprint planning using INVEST criteria.
• Carry incident management and investigation based on set priorities.
• Work with cross-functional teams to solve problems and develop solutions.
• Write scoping briefs and solution design documents.
• Contribute to a BA community of practice to improve skills and working practices.
• Facilitate workshops in person and online.
• Manage technical, product and business stakeholder groups.

Requirements

• You have experience eliciting, analysing and documenting business requirements, translating them into clear user stories and supporting the maintenance of a prioritised product backlog.
• You are confident in identifying, analysing and helping solve business problems, working collaboratively with stakeholders to shape effective solutions.
• You demonstrate a proactive approach to learning and are keen to develop your understanding of CDL's products, services and technologies.
• You can clearly and concisely define complex problems, helping teams understand challenges and identify appropriate solutions.
• You enjoy working collaboratively within agile, cross-functional teams and actively contribute to ceremonies such as stand-ups, sprint planning and retrospectives.
• You are comfortable creating and maintaining documentation, including process flows, diagrams and other analysis artefacts using appropriate tools.
• You have a good understanding of the software development lifecycle and how business analysis supports successful delivery.
• You have experience working closely with Product, Engineering, QA and other business stakeholders in cross-functional delivery teams.
• You are confident using Jira to manage requirements, support backlog refinement and track delivery activity.
• You have an awareness of cloud technologies, ideally including AWS services and solutions.
• You are comfortable working in an AI-enabled delivery environment, validating AI-generated outputs, challenging assumptions and ensuring solutions align with business needs and customer outcomes.
• You are curious, adaptable and capable of working through ambiguity to translate desired outcomes into clear, actionable requirements.
• AWS Cloud Practitioner certification (Desirable)
• Experience working with AWS serverless architectures (Desirable)
• Experience within the insurance or financial services sector (Desirable)
• Exposure to AI-driven delivery approaches and an understanding of how AI can support business analysis and software development lifecycles (Desirable)

Tech Stack

• AWS
• Cloud

Benefits

• Hybrid Working (2 Days a Week in the office
• SK4 2HD)
• Flexible working
• 25 days holiday to start, increasing by 1 day per 1 year of service up to 30 days
• Top employer for 10th year running
• Excellent training and development platform
• Opportunities for career progression
• Health and Wellbeing Programme
• Virtual activities, lunch and learns, coffee mornings and meetups
• Life and health assurance
• Electric Vehicle Scheme
• Established Recognition Award System
• Great Parental Benefits
• Diversity and Inclusion network
• Pension scheme
• Community projects and volunteer days
• Refer a friend bonus
• On-site free parking
• Open plan modern offices
• Quiet Spaces are also available
• Shuttle bus to and from the station
• Subsidised restaurant
• Games room, pool & table-tennis tables and chill out zone
• Annual Hackathon & Deep Racer Events
• Social activities, regular social events through our social group Xtra, including a summer BBQ, competitions, bowling, go-karting, football games, Winter party and much more
• Car wash, barber, yoga classes, boot camp and massage services all on site
• Cycle to work scheme
• Shower and dry rooms