Supporting the transition and management of outsourced services to enhance client operations
Engaging in project management tasks to streamline processes and improve efficiency
Applying automation frameworks to optimize business processes and reduce operational costs
Collaborating with delivery teams to maintain service quality and meet client expectations
Utilizing data quality automation to validate accurate and reliable data management
Participating in continuous process improvement initiatives to drive operational excellence
Assisting in the development and execution of service management strategies
Conducting process performance analysis to identify areas for improvement
Contributing to the design and implementation of workflow automation solutions
Gathering and analyzing information to support business transformation efforts
Engaging in stakeholder management to align project goals with client needs
Adapting to diverse client environments and challenges to deliver consistent results
Building a personal brand by taking ownership of tasks and delivering quality work

Python Development & API Engineering (Python/ FastAPI/ Flask/ Pydantic/ Git)
Agentic AI & LLM Development (LangChain/LlamaIndex/OpenAI Agents SDK/Model Context Protocol (MCP)/CrewAI)
Workflow Automation & Integration Development (ServiceNow Flow Designer/IntegrationHub/REST APIs/Postman)
Cloud & DevOps Fundamentals (Docker/ GitHub Actions/ AWS/ Azure/ GCP)
Testing & AI Solution Evaluation (Pytest/ LangSmith/ Promptfoo/ OpenTelemetry)
Oral and written proficiency in English required
At least a Bachelor's degree.
Experience
3 to 5 years.

AI Engineer – Associate, AI Managed Services

Key skills