Key skills
AWSAzureCloudDockerGrafanaJenkinsPrometheusPythonServiceNowSplunkSQLBashGitHub ActionsAzure DevOpsDatadogGitGitHubCI/CDProject ManagementRisk Management
About this role
Role Overview
- Supporting client engagement by contributing to managed services projects and initiatives
- Developing automation solutions to streamline operations and enhance efficiency
- Designing and implementing automation frameworks to optimize service delivery
- Participating in continuous process improvement efforts to enhance operational performance
- Collaborating with delivery teams to manage service transitions and performance risks
- Engaging in project management tasks to validate timely delivery and stakeholder satisfaction
- Utilizing data quality automation techniques to improve process accuracy and reliability
- Analyzing process performance data to identify opportunities for business transformation
- Applying operational risk management strategies to mitigate potential service disruptions
- Building a personal brand by consistently delivering quality work and driving value for clients
Requirements
- Python Automation & Scripting (Python / Bash / SQL / REST APIs)
- DevOps & CI/CD (Git / GitHub Actions / Jenkins / Azure DevOps / Docker)
- Cloud Infrastructure (AWS / Azure / Containers)
- IT Automation & ServiceNow (ServiceNow Flow Designer / IntegrationHub / ServiceNow APIs)
- Monitoring & Observability (Datadog / Grafana / Prometheus / Splunk)
- At least 3-5 years of experience
- At least a Bachelor's degree
- Oral and written proficiency in English required
Tech Stack
- AWS
- Azure
- Cloud
- Docker
- Grafana
- Jenkins
- Prometheus
- Python
- ServiceNow
- Splunk
- SQL
Benefits
- Health insurance
- Professional development opportunities