Senior Underwriting Product Specialist – Alternative Markets

Role Overview

• Develops and leads the implementation of technical training programs tailored to the needs of the underwriting team, with a focus on product-specific knowledge.
• Support the development, implementation, and ongoing refinement of underwriting strategy, guidelines, and product frameworks to ensure profitable growth and consistent risk selection.
• Leads and facilitates engaging and effective training sessions, ensuring that all underwriters understand and can apply product-specific underwriting guidelines.
• Updates training materials to reflect changes in underwriting guidelines, regulatory requirements, industry best practices, and product features.
• Develop and enhance Alternative Markets insurance products through the design and maintenance of proprietary forms, rates, rules, endorsements and coverage solutions that support divisional objectives, profitable growth, and competitive differentiation.
• Design and implement innovative insurance solutions tailored to specialty programs and niche markets aligned with underwriting objectives, market demands, and the Alternative Markets risk appetite.
• Provides regular feedback and coaching to underwriters based on assessment results, leading to measurable improvements in performance.
• Collaborates with underwriting leadership, product development teams, subject matter experts, and other stakeholders to identify training needs and develop innovative and tailored training solutions.
• Partner with business and technology teams to implement product enhancements, underwriting changes, forms, rates, and system functionality while ensuring consistent business operations.
• Ensures all training initiatives adhere to and exceed industry standards and regulatory expectations.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree in Business, Risk Management and Insurance, Finance, Education, or a related field or equivalent experience
• Generally, a minimum of 10 years of experience in Underwriting, Product Management, or Technical Training
• Completion of or continuing progress toward a professional designation preferred, such as Associate in Underwriting (AU), Chartered Property Casualty Underwriter (CPCU), Certified Insurance Counselor (CIC), Program in General Insurance (INS), Associate of Risk Management (ARM) and/or continuing education as a professional trainer (Certified Trainer, Train-the-Trainer, etc.)
• Responsible for developing, implementing, communicating, and monitoring compliance of company guidelines, policies, systems, underwriting processes, procedures, legislative, regulatory, and market conduct issues.
• Stay informed about changes in regulations, industry trends, and product developments, and proactively adjust training content to maintain compliance and relevance.
• Demonstrates excellent interpersonal and communication skills, with the ability to coach and work collaboratively in a fast-paced environment and across departments.
• Advanced instructional design and training delivery skills.
• Viewed as a senior resource on the Underwriting Product team.
• Provides technical advice and support to lower-level positions.

Benefits

• medical, dental, and vision coverage
• wellness plans
• parental leave
• adoption assistance
• tuition reimbursement
• Paid Time Off
• paid holidays
• 401(k) plan with company match
• employee stock purchase plan
• commuter benefits