Patient Access Specialist

Role Overview

• Responsible for performing admitting duties for all patients admitted for services at the hospital.
• Responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information.
• Operates the telephone switchboard to relay incoming, out-going and inter-office calls as applicable.
• Responsible for the pre-registration of patient accounts prior to patient visits.

Requirements

• 1+ years of customer service experience
• Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
• High School Diploma/GED
• Required Certification: CRCR Required within 6 months of hire (Company Paid)

Benefits

• Bonus Incentives
• Paid Certifications
• Tuition Reimbursement
• Comprehensive Benefits
• Career Advancement