Monitor application health, logs, and alerts; proactively identify recurring issues and drive permanent fixes rather than repeated workarounds.
Respond to Production Support tickets and work directly with business stakeholders to confirm impact, scope, priority, and validation criteria.
Maintain runbooks, known-error records, and support knowledge-base entries so the team can resolve recurring issues quickly and consistently.
Participate in on-call or rotational support coverage as required by the team’s operating model.
Coordinate with QA, release management, and business owners to deploy hotfixes, patches, and emergency changes safely. Application Development
Code, test, and implement computer programs, objects, and components; configure packaged software; ensure all changes meet specifications and installation standards.
Document and quality-check program code, related objects, and documentation according to installation standards and conventions.
Analyze programs to ensure efficient use of compute and storage resources; recommend appropriate changes as necessary.
Conduct system studies, analyze existing computerized and manual processes to improve efficiency; research and develop techniques for automation.
Conduct preliminary estimates and Rough Order of Magnitude for new or changed application functionality.
Analyze and make recommendations for system backup, security, restart/recovery, balancing, and controls.
Analyze and document requirements and approaches to data conversion and data modeling.
Monitor the work of junior staff to ensure efficiency and compliance with specifications.
Manage and control system development projects; support implementation and training activities; troubleshoot system environmental issues.
Perform preliminary evaluation of packaged software.
Requirements
1+ years working with Javascript and C#
Experience working on backend with Node
SQL Server or any other database experience
Experience on Visual Studio and Code IDE
Technical understanding of API integrations (REST)
Nice to Have
Familiar with CI/CD
Understanding of any frontend framework with Javascript (Vue, React or Angular)
Tech Stack
Angular
JavaScript
Node.js
React
SQL
Vue.js
Benefits
A competitive salary and performance-based bonuses.
Comprehensive benefits package.
Flexible work arrangements (remote and/or office-based).
You will also enjoy a dynamic and inclusive work culture within a globally renowned group.
Private Health Insurance.
Paid Time Off.
Training & Development opportunities in partnership with renowned companies.