Key skills
Communication
About this role
Role Overview
- Partner with leave vendors to support accurate administration of employee leaves and related documentation.
- Review and process leave requests in accordance with company policies and applicable laws.
- Coordinate leave administration activities with employees, managers, payroll, HR partners, and vendors.
- Respond to employee and management inquiries regarding leave programs and processes.
- Monitor leave cases and ensure timely communication and case updates.
- Support administration of FMLA, medical, personal, military, parental, disability, and other leave programs.
- Coordinate with vendors regarding Short-Term Disability (STD), Long-Term Disability (LTD), and Workers' Compensation claims.
- Assist with return-to-work activities and leave closure processes.
- Identify trends and recommend process improvements to enhance service delivery.
- Maintain accurate records, case documentation, and compliance standards.
- Serve as a resource for leave-related questions from employees and managers.
Requirements
- You must have a minimum of 3-5 years of applicable experience to be successful in this role
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education, training, or work experience
- Knowledge of leave administration processes and applicable employment laws
- Working knowledge of FMLA, disability programs, and leave management practices
- Ability to interpret policies, procedures, and regulations
- Strong customer service, problem-solving, and conflict-resolution skills
- Ability to manage multiple priorities and deadlines
- Strong organizational skills and attention to detail
- Ability to maintain confidentiality and exercise sound judgment
- Strong verbal and written communication skills
- Proficiency in Microsoft Office applications and case management systems
- Added bonus if you have:
- Certified Leave Management Specialist (CLMS)
- SHRM-CP
- PHR
- Disability Management certification preferred
Benefits
- A multifaceted and challenging legal career with a high degree of responsibility
- A broad spectrum of legal experiences with a thriving Fortune 500 corporation in an innovative, ever-changing industry
- A modern work environment, and a collaborative and dedicated group of colleagues who look forward to working together as a team to accomplish our goals
- A competitive salary and a range of benefits designed to support your wellbeing
- The chance to work on some of the most challenging, relevant legal issues in financial services and information technology