Inside Sales Representative – Defense & Aero

Role Overview

• Combines inside sales/customer service and technical/systems knowledge to sell products, services and solutions to new and existing Defense and Aerospace customers/account base through a variety of inbound and outbound multimedia communications (e.g., telephone, email, fax, portals).
• Effectively develops and manages trusted relationships for assigned customers/accounts.
• Promotes company options and solutions to customers on a regular basis.
• Identifies sales opportunities to deliver focused market/brand solutions to the customer resulting in increased market share, sales and margin for suppliers and maximizing value to the company.
• Consistently delivers revenue or profit that supports and drives the account/customer to meet financial sales metrics.
• Delivers solutions or finds new opportunities for a positive customer experience utilizing independent judgment and sales methodology.
• Initiates and answers sales inquiries directly from/to prospective and/or existing customers to promote product offerings, services and capabilities.
• Promptly and accurately responds to prospective or existing customer information requests.
• Monitors/follows up on sales activities throughout the process to meet or exceed customer requirements from initial contact to order fulfillment.
• Maintains and expands sales with existing accounts through a high level of customer service and customer knowledge (e.g., Distribution Total Available Market (DTAM), projects in pipeline, critical start dates).
• Working in a team environment, proactively coordinates sales efforts and strategies with internal resources such as product, materials, field sales and suppliers.
• Effectively communicates with customers regarding current product information and provides accurate and detailed pricing, quotes, and input on products and final solutions.
• Coordinates existing customer requirements for inventories, delivery lead time and unit prices.

Requirements

• Typically requires a minimum of two years of related experience.
• High School Diploma or equivalent.
• Possesses thorough knowledge of solutions or assigned products in a specific brand.
• Intermediate knowledge of systems such as SAP, ERP, order management.
• Working knowledge of Excel skills allowing for problem solving, formulas, analysis, formatting and manipulation of data.
• Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.
• May be required to occasionally travel to customer sites or attend training including some overnight travel.

Tech Stack

• ERP

Benefits

• Generous Paid Time Off
• 401K and Pension Plan
• Paid Holidays
• Family Support (Paid Leave, Surrogacy, Adoption)
• Medical, Dental, Vision, and Life Insurance
• Long-term and Short-term Disability Insurance
• Health Savings Account / Flexible Spending Account
• Education Assistance
• Employee Development Resources
• Employee Wellness, Leadership Development and Mentorship Programs