Technical Writer

Role Overview

• Create, edit, and maintain technical documentation supporting software development, system sustainment, acquisition activities, and lifecycle management.
• Develop and maintain software requirements documentation, business use cases, functional specifications, process workflows, system design documents, architecture diagrams, database schemas, and data dictionaries.
• Produce and maintain user guides, system administration manuals, training materials, release notes, installation guides, and operational documentation.
• Document ETL processes, including data source descriptions, transformation logic, report generation procedures, and data flow documentation.
• Develop and maintain standard operating procedures (SOPs), troubleshooting guides, maintenance procedures, and system monitoring documentation.
• Establish and maintain version-controlled documentation repositories using Government-approved version control systems to ensure document integrity and traceability.
• Develop and maintain documentation standards, templates, and style guides to promote consistency across program deliverables.
• Collaborate with technical teams to gather information, translate complex technical concepts into clear documentation, and ensure documentation remains synchronized with system changes.
• Support Government risk management activities by documenting risks, mitigation strategies, action items, and program decisions within approved project management tools.
• Leverage Government-approved generative AI and digital authoring tools to improve documentation quality, consistency, efficiency, and standardization while ensuring compliance with program requirements.
• Participate in Agile ceremonies and support documentation updates throughout each sprint to ensure deliverables remain current.

Requirements

• Bachelor's degree (or equivalent experience) in Computer Science, Information Technology, Engineering or related field.
• Minimum 3 years of technical writing experience supporting DoD software development or modernization programs.
• Experience creating technical documentation for software systems, system architecture, user documentation, and operational procedures.
• Experience working with version-controlled documentation repositories and collaborative documentation platforms.
• Proficiency using Government-approved generative AI tools and modern digital authoring technologies to support documentation development.
• Familiarity with DoD acquisition documentation standards and software lifecycle documentation requirements.
• Excellent written communication, editing, organization, and document management skills.
• Ability to collaborate effectively with engineers, developers, project managers, and Government stakeholders.
• Active Secret Security Clearance

Preferred Qualifications

• Experience supporting U.S. Air Force software development or modernization programs.
• Familiarity with Agile software development methodologies and Scrum environments.
• Experience documenting cloud-based applications, DevSecOps processes, CI/CD pipelines, and database architectures.
• Experience creating architecture diagrams and technical illustrations using tools such as Visio, Lucidchart, or similar platforms.
• Knowledge of RMF documentation, cybersecurity documentation, and configuration management processes.
• Experience working with Git-based repositories or other version control systems for documentation management.

Tech Stack

• Cloud
• Cyber Security
• ETL

Benefits

• Employee stock ownership plan (ESOP) – Pride in being an employee-owner and annual employer contribution (per plan guidelines)
• 401k plan with Roth option.
• Eligibility for an employer match.
• Immediate vesting
• Paid time off
• Holidays – 11 paid holidays per year
• Comprehensive medical, dental, and vision plans
• Company-paid Life & AD&D insurance plan
• Employee Assistance Program
• Wellness Resources
• Company-paid training and development program
• Voluntary benefits include:
• Life & AD&D Insurance for employee, spouse, and children
• Short-term and long-term disability (per plan guidelines)
• Legal Shield and Identity Theft protection plans
• Pet Insurance