Lead a team of Absence Management Case Managers
Provide direction to team members by setting objectives, communicating progress, and holding staff accountable
Assist staff with career development and career progression
Collaborate with internal business partners including Short Term Disability, Long Term Disability, Service, Sales and Account Management, Group Quality Management, and other areas within the Company
Review and analyze daily, weekly, and monthly reports on team productivity
Mentor, coach, supervise and develop talent of direct reports
Use data and analytics to improve or change business process/procedures and team outcomes

Bachelor’s degree in related field and/or equivalent relevant disability work experience; integrated absence management preferred
5+ years of disability claims experience
3+ years of demonstrated leadership experience
Extensive knowledge of disability products, business rules and procedures
Familiarity with mandated state and federal regulations
Professional oral, written and presentation skills
Proven organizational and time management skills
Excellent math aptitude and analytical skills
Strong PC skills, including Microsoft Office applications

Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits
Dental plan
Vision plan
Health care accounts – flexible spending, health reimbursement, and health savings accounts
Critical illness insurance
Life and Disability Insurance Company
paid Life and Disability insurance plus voluntary supplemental coverage
Accident insurance
401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable
Complimentary 1:1 financial guidance with a licensed Fidelity representative
Flexible work arrangements (part in-person/part remote)
Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement
Personal holidays for colleagues to use in recognition of religious, cultural, or civic days
Paid parental leave and paid family and medical leave policies
Emotional well-being, mental health, and work/life resources powered by Spring Health
Wellness programs, including fitness program and equipment reimbursement
Child, adult, and elder back-up care support through Bright Horizons
Adoption assistance
College planning
Tuition reimbursement
Student loan assistance
Commuter benefits in select metropolitan areas

Team Leader, Absence Claims Management

Key skills