Senior Site Reliability Engineer

Role Overview

• Collaborate with various engineering teams in ClickHouse to design and implement scalable, secure, and highly available systems for ClickHouse.
• Establish and manage service level objectives (SLOs) and service level agreements (SLAs) for ClickHouse Cloud.
• Ensure all the infrastructure components in ClickHouse Cloud (including Dataplane, Control Plane and ClickHouse Core) have monitoring and alerting in place to ensure timely detection and resolution of incidents.
• Enhance and refine incident response processes and post-mortem analysis for any outages in ClickHouse Cloud including working with the support team to communicate to the impacted customers.
• Continuously improve the reliability and performance of our ClickHouse services.
• Plan, enable, and drive Chaos initiatives across Engineering teams, based upon internal priorities.
• Manage on-call processes to respond to performance and reliability issues, and establish best practices for coordinating escalation to resolve issues and minimize downtime.

Requirements

• Bachelor’s or Master’s degree in Computer Science or a related field.
• At least 8 years of experience in Site Reliability Engineering or a related field.
• Previous experience using ClickHouse in production.
• Hands on experience with Go and/or Python.
• Strong knowledge of cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Excellent understanding of distributed databases and SQL, particularly ClickHouse is a major plus.
• Hands on experience with container orchestration tools such as Kubernetes or Docker Swarm.
• Strong experience with automation and configuration management tools such as Ansible, Terraform, or Puppet.
• You are a strong problem solver and have solid production debugging skills.
• You are passionate about efficiency, availability, scalability, and data governance.
• You thrive in a fast paced environment, and see yourself as a partner with the business with the shared goal of moving the business forward.
• You have a high level of responsibility, ownership, and accountability.
• Excellent communication and interpersonal skills.

Tech Stack

• Ansible
• AWS
• Azure
• Cloud
• Docker
• Google Cloud Platform
• Kubernetes
• Puppet
• Python
• SQL
• Terraform
• Go

Benefits

• Flexible work environment
• ClickHouse is a globally distributed company and remote-friendly. We currently operate in over 20 countries.
• Healthcare
• Employer contributions towards your healthcare.
• Equity in the company
• Every new team member who joins our company receives stock options.
• Time off
• Flexible time off in the US, generous entitlement in other countries.
• A $500 Home office setup if you’re a remote employee.
• Global Gatherings – We believe in the power of in-person connection and offer opportunities to engage with colleagues at company-wide offsites.