Researching current construction projects to a high level using the telephone, internet, and other communication sources to generate opportunities for our customers.
Interacting directly with customers through our internal CRM systems to answer queries on project information.
Managing your own workload to ensure project information is current, accurate and delivered in a timely manner to meet department expectations.
Achieving KPI measures around project volume and quality of data gathered.
Liaising with other colleagues within the business
Building relationships with contacts within the construction industry

Minimum of 2 years’ experience in an outbound calling role, this could be in Research, Debt Collection, Account Management, Sales
GCSE pass in Maths and English – Grade C or above (or equivalent qualification)
Effective Communicator
Active listener
An excellent telephone manner
Experience working towards and achieving KPI’s.
Resilience and great work ethic
Dedication and commitment to producing consistently high-quality output.
Team player, with a sound understanding of the role you can play in helping the wider team to succeed.
Attention to detail
Excellent organisational and time management skills.
Proficiency in MS Office, including Word, PowerPoint, and Excel or similar.
Experience of using CRM systems

Salary: £25,000 per annum
3pm finish on a Friday
Hybrid working for everyone
25 to 30 days holiday
Day off for your birthday
Purchase extra holidays
Volunteering days
Pension and Life Assurance
Great company culture that offers professional development, training and regular social events

Researcher

Key skills