Performance Marketing Manager – Customer Success

Role Overview

• Independently managing customer accounts (from onboarding, optimization to renewal)
• Analyzing cross-channel performance data with the customer (Google Ads, Meta, TikTok, Snap, ChatGPT Ads etc.)
• Identifying optimization opportunities and actionable recommendation
• Consulting our customers on performance marketing topics and best practices for AI implementation
• Close collaboration with Account Managers to strategically develop customer accounts
• Close collaboration with our Product & ML teams to advance our platform

Requirements

• Several years of experience (>3 years) in performance marketing (agency or advertiser side); first experience in a small company/startup or scale-up is a plus
• Strong communication skills and a genuine enjoyment of client-facing work
• A proactive mindset and the drive to advise customers with high-quality solutions
• Curiosity about AI and automation. You don't need to be a builder, but you should be eager to use AI to work smarter
• Very strong analytical skills and confidence working with data
• Experience with incrementality testing, causal impact analysis, A/B testing, or econometrics/MMM is a plus
• German at a native level and business-fluent English
• Willingness to travel occasionally (client meetings, team events)

Benefits

• Work on a leading European AI marketing platform
• Ownership, growth opportunities, and direct impact
• International, ambitious team with strong cohesion
• Genuine AI-first culture. Experiment, automate, and share what you build, work with MCPs/Coworkers/Agents, etc.
• Twice a year, the entire team travels to a special location for our Strategy Days, where we shape our culture and company strategy together (past locations: Helsinki, Berlin, Belgrade, Swiss Alps, Zurich)