Reviewing seller-submitted documents — including vehicle titles and registration records — for authenticity, completeness, and accuracy before a listing advances in the pipeline.
Evaluating vehicle condition photos for quality, accuracy, and completeness — flagging submissions that do not meet listing standards and requesting corrected materials from sellers.
Verifying vehicle trim levels and mileage against submitted information — identifying discrepancies and resolving them with speed and precision.
Confirming seller intent and willingness to sell — ensuring every listing that moves forward represents a genuine, committed seller ready to proceed.
Contacting sellers directly by phone and text message to clarify details, request missing information, and guide them through any corrections needed.
Flagging discrepancies, incomplete submissions, and quality issues to the Listing Team — with clear, well-documented notes so the team can act quickly and accurately.
Maintaining accurate, up-to-date records within the company's CRM system — ensuring every seller interaction and review outcome is properly logged.
Meeting daily and weekly review quotas and turnaround time targets — consistently delivering quality output at the pace the operation requires.
Requirements
Near-native English fluency — both written and spoken — is a firm requirement for this role.
Confidence making outbound phone calls and sending text messages to customers.
Exceptional attention to detail.
Reliable, full-time availability during U.S. business hours.
Comfort learning and working within CRM or proprietary software systems.
Ability to meet daily and weekly review quotas while maintaining consistent quality.
Bonus: experience in the automotive or auto industry.
Bonus: prior experience as a VA, remote reviewer, or QA-type role.
Bonus: experience with document verification or KYC-style review processes.
Benefits
Competitive salary in USD — paid consistently every month, no matter where you are.
10 paid vacation days per year plus all U.S. federal holidays.
100% remote — work from anywhere in LATAM or Europe with a professional home setup.
A fast-paced, high-growth environment inside a well-funded online vehicle marketplace — where your verification work directly protects the quality and integrity of every listing on the platform.
A collaborative, supportive culture through Veta Virtual and our client — where your precision, reliability, and communication skills are valued from day one.