Manage a portfolio of projects across multiple customers, ensuring delivery to time, scope, and quality expectations
Act as the main point of contact for clients, leading regular meetings and maintaining strong relationships
Coordinate delivery across project phases including discovery, design, build, testing, and go-live
Balance multiple projects at different stages, effectively prioritising tasks and managing competing deadlines
Maintain project plans, documentation, and RAID logs to ensure effective tracking and governance
Support customer testing and implementation activities, ensuring a smooth delivery experience
Collaborate with internal teams to deliver seamless project outcomes
Monitor project risks and issues, escalating where required to ensure successful delivery
Spend significant time engaging with customers via virtual meetings and communication channels

2–5 years’ experience as a Project Manager or in a similar role
Experience working with external clients or in a customer-facing environment
Strong communication skills with the confidence to lead discussions and build client relationships
Ability to manage multiple projects simultaneously and adapt to changing priorities
Highly organised, detail-oriented, and proactive approach to delivery
Strong stakeholder management skills and the ability to work collaboratively across teams
Energy, engagement, and curiosity – with a genuine interest in delivering great customer outcomes

Flexible work
You must be based in the UK or Ireland.
Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more
25 days holiday plus your local bank holidays
Your birthday off
Two half day wellbeing days
Healthcare cash plan to cover the costs of day-to-day healthcare
Employee Assistance Plan 24/7 365 support
Income Protection (75%) and life assurance (4x salary)
Referral bonuses
Enhanced parental leave package
26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave
Work from Anywhere policy for 90 days
Buy and Sell scheme for holidays
£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Project Manager

Key skills