Own the end-to-end delivery of your accounts' Social Commerce & Affiliate campaigns; be the delivery-focused engine in the Commerce team
Build the operational backbone: timelines, creator briefs, affiliate programme setup and campaign plans
Own day-to-day execution across TikTok Shop (creator, seller, live) and affiliate networks
Run affiliate programme operations day to day: creator onboarding, link/code setup, tracking, CPA postbacks, commission structures and creator tiering.
Own performance reporting and post-campaign analysis; convert GMV, AOV, CPA and ROAS data into clear insight and confidently present to clients.
Manage campaigns via Waves and relevant social commerce/affiliate platforms, ensuring the wider team upload content accurately and creator payments are organised; oversee sampling and seeding.
Help build and foster strong client relationships on the commerce workstream, managing expectations and sharing updates and actions (alongside Client Services).
Assist the Sales and Client Services teams on commerce strategy, campaign tactics and pitch responses for prospective and existing clients.
Manage day-to-day relationships with TikTok Shop and affiliate network partners (Impact, Awin, CJ, Rakuten, Partnerize).

Experience in social commerce, affiliate and/or influencer marketing delivery is crucial
5+ years in an agency or brand across influencer, social commerce, affiliate, performance or social
Hands-on TikTok Shop experience (creator, seller, live shopping)
Experience running affiliate programmes or working with networks (Impact, Awin, CJ, Rakuten, Partnerize)
Experience delivering performance reporting and post-campaign analysis, and presenting to clients
Experience managing creators at volume across multiple live campaigns
Comfortable reviewing creator and brand agreements, with an understanding of usage and payment terms
High energy, highly organised, and able to prioritise quickly across several projects
A proven team player – proactive, positive and generous in supporting others

Senior Account Manager, Commerce

Key skills