Redefining customer experience for both our stakeholders and internal team
Transforming our team members' experience with recommendations on innovative solutions and efficient processes
Driving change through the identification and quantification of continuous improvement opportunities
Documenting business requirements and performing User Acceptance Testing for incentive tool releases and projects
Producing monthly and adhoc analytical reports to different levels of management
Modelling data and providing recommendations for incentive plan Plan configuration within the incentive tools
Supporting data integrity analysis and auto-load of data feeds
Supporting monthly incentive processing and audits
Recommending process improvements to reduce re-work
Collaborating with Business Transformations partners in an agile setting

Degree or Diploma in Business Administration, Computer Science or equivalent education level and experience
Advanced knowledge of GCP, Python, Postgres or other database programs
Demonstrated experience in code configurations
Demonstrated knowledge of financial concepts
Demonstrated experience in reporting and data management (including experience with web-based reporting)
Understanding of TELUS' marketing, sales, and the provisioning processes would be an asset
Knowledge of TELUS' billing systems would be an asset
Excellent analytical and problem solving skills
Superior written and oral communication skills
Ability to prioritize by multi-tasking in a rapidly changing environment to meet business requirements

Comprehensive total rewards package highlighting competitive salary and bonus structures
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Generous company matched pension and share purchase programs
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities to develop your skills

Business Analyst II – Sales Incentives, Recognition

Key skills