Responsible for performing admitting duties for all patients admitted for services at the hospital.
Assign accurate MRNs, complete medical necessity/compliance checks, provide proper patient instructions, collect insurance information, and process physician orders.
Operate the telephone switchboard to relay incoming, outgoing, and inter-office calls.
Conduct audits of accounts and assure accuracy of forms to meet audit standards.
Responsible for the pre-registration of patient accounts prior to patient visits.

1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Minimum Education: High School Diploma/GED
Required Certifications: CRCR Required within 9 months of hire (Company Paid)

Patient Access Specialist

Key skills