Partner with business stakeholders to gather, analyze, and document requirements, use cases, and functional specifications
Analyze existing systems, workflows, and integrations to recommend scalable solutions aligned with business goals
Create and maintain technical documentation, system specifications, data flows, and process diagrams
Translate business needs into clear, actionable user stories and acceptance criteria
Support API analysis, data mapping, and integration design
Collaborate with engineering and architecture teams to ensure feasibility and design alignment
Participate in testing phases, including defect triage, validation, and production support
Communicate complex technical concepts effectively to both technical and non-technical stakeholders
Lead end-to-end delivery of technology initiatives, from intake through production deployment
Define project scope, timelines, milestones, and delivery roadmaps aligned with business priorities
Drive Agile ceremonies (planning, backlog refinement, sprint reviews, retrospectives)
Manage dependencies, risks, issues, and escalations, ensuring timely resolution
Track and report on delivery progress, KPIs, and outcomes to stakeholders and leadership
Coordinate across multiple teams to ensure on-time, high-quality delivery
Facilitate decision-making and alignment across cross-functional teams
Ensure adherence to SDLC, governance, and release management processes

Principal Systems Analyst

Key skills