Role Overview
- Provide education on the product and the self-administration technique according to the call scripts provided by the manufacturer and the guardrails established by the manufacturer
- Receive inbound phone calls and make outbound phone calls to patients
- Support patients through injection training and education by setting proper expectations of treatment
- Provide education and training to healthcare providers if designated by the program
- Document all inbound and outbound calls and other activities within the program database
- Other tasks as necessary
Requirements
Education required:
· Registered Nurse (BSN or RN); valid nursing license in Florida
Education preferred:
· BSN
Years of experience required:
· 2 years nursing experience combined with at least 3 years of other clinical experience.
Specific type of experience required:
· Computer literacy and good keyboard skills
· Knowledge of Microsoft Word Products a plus
Benefits
- Competitive pay structure,
- Matching 401(k) with immediate vesting,
- Medical, dental, vision, life, & short-term disability insurance,