Regional Supply Chain Strengthening Coordinator

Role Overview

• Focus on strengthening our Country Office (CO) Supply Chain function through a continuous improvement approach
• Ensure that our processes are efficient and provide effective and quality support in a timely way to meet the needs of our project participants
• Work closely with the Regional Supply Chain Specialist (RSCS) to focus on the country’s overall performance and functional capabilities
• Assess structure, capacity, skills and knowledge of business processes
• Support implementation of improvement plans
• Monitor progress to improve the Country’s overall performance against core metrics and KPIs
• Provide training and support
• Make best use of our ERP system (SAP) and provide hands on support when required
• Conduct assessments, identify gaps, support recruitment and team restructuring, drive continuous improvement initiatives, build staff capacity, and deliver in-country or virtual supply chain support in coordination with RSCS.
• Coordinate Communities of Practice and workshops, promote collaboration and best practices, and enhance understanding of strategic supply chain management among Regional Hub and Country Office leadership teams.
• Ensure compliance with our Supply Chain Operations Manual and support ERP system use through training and 1:1 support as needed.
• Identify training needs, deliver and improve SAP MM and Power BI training, develop user support materials, promote data quality and accurate reporting.
• Facilitate the rollout of new processes, tools, and templates through training and awareness sessions.

Requirements

• Bachelor’s Degree in Supply Chain Management or equivalent
• Professional membership to a Supply chain management body eg. CIPS level 5, KISM etc
• At least 5 years of practical hands-on experience in cross functional supply chain management
• Expert knowledge of supply chain management and significant experience in humanitarian or development contexts, preferably with International NGOs.
• Strong understanding of supply chain processes, approaches, tools, methodologies, and organisational learning, that is up to date with best practices in the sector.
• Strong understanding of the realities of INGO supply chain and limitations that impact project implementation, financial control, monitoring, reporting, evaluation and learning.
• Understanding of critical supply chain components around procurement planning, sourcing, buying and fleet management.
• Familiarity with ERP systems (specifically SAP Materials Management (MM) module), fleet management systems (e.g., TracPoint) and Power BI with a focus on user adoption and data quality.
• Ability and experience to deliver engaging training (virtual/in-person) on business processes, SAP MM and Power BI.
• Direct experience working with multicultural and multi-sector teams in at least two different countries.

Tech Stack

• ERP

Benefits

• Robust global policy for Safeguarding and PII policy for Preventing Sexual Harassment Exploitation and Abuse
• Gender Equality and Inclusion principles and Implementation Standards and Guidelines