MCL Senior Building Surveyor

Department: Claims Management

Employment Type: Permanent - Full Time

Location: Home United Kingdom

Reporting To: Patrick Clark

Description

Are you an experienced Building Surveyor with a passion for solving complex challenges, managing major projects, and delivering exceptional customer outcomes?

At Davies, we're looking for a Senior MCL Surveyor to join our specialist Major & Complex Loss team. This is an exciting opportunity to work on some of the most significant domestic and commercial property claims in the UK, supporting High Net Worth and Major Loss customers through every stage of the reinstatement journey.

You'll combine your technical expertise, project management skills and customer-focused approach to assess damage, develop solutions, manage reinstatement works, and help policyholders rebuild with confidence.

If you thrive in a fast-paced environment, enjoy autonomy, and want to make a real difference when customers need support most, we'd love to hear from you.

What will your day look like:

As a Senior MCL Surveyor, you'll take ownership of a portfolio of complex claims from initial assessment through to successful resolution.

Conduct site inspections of damaged residential and commercial properties across the UK.
Assess building damage and provide expert technical advice on insurance-related matters.
Project manage complex reinstatement works, ensuring quality, cost control and timely delivery.
Produce detailed reports, specifications, tender documents and contract administration documentation.
Manage multiple major loss claims whilst consistently achieving agreed service standards and SLAs.
Build trusted relationships with policyholders, insurers, loss adjusters, brokers, contractors and other stakeholders.
Deliver outstanding customer service, particularly for High Net Worth clients.
Provide regular updates and clear communication throughout the claims process.
Ensure compliance with company procedures, client requirements and industry regulations.
Identify opportunities to enhance customer outcomes through wider Davies Group services.
Support colleagues and contribute to team success during periods of increased claim volumes.

Knowledge and Abilities:

Previous experience in a Building Surveying, Major Loss Surveying or similar role.
Degree qualified in:
- Building Surveying
- Civil Engineering
- Structural Engineering
- Or a related discipline.
Strong knowledge of domestic and commercial construction methods.
Experience managing complex building reinstatement projects.
Full UK driving licence.

We are looking for someone who is:

✅ Technically excellent and detail-focused
✅ Highly organised and able to manage a busy caseload
✅ An exceptional communicator with strong stakeholder management skills
✅ Customer-focused and commercially aware
✅ Flexible, adaptable and comfortable working independently
✅ Confident working under pressure and managing changing priorities
✅ Enthusiastic, proactive and solutions-driven
✅ Committed to delivering the highest standards of service and professionalism

At Davies, you'll be part of a leading specialist claims business with a reputation for technical excellence and customer service.

Working on some of the UK's most complex and high-profile property losses.
A home-based role offering flexibility and autonomy.
Company car provided.
The opportunity to collaborate with industry-leading loss adjusters and surveying professionals.
A supportive and collaborative environment where expertise is valued.
Genuine opportunities for professional development and career progression.

#INDUKI

Benefits

Career & Purpose

Davies Innovation Lab
Leadership training programme
Funding for professional qualifications
Thrive at Davies; learning opportunities

Environmental & Social

The Davies Foundation
Local charity funding
Pennies To Heaven
Employee Resource Groups
Employee volunteering programme

Financial Health

Pension, 5% employee and 5% employer contribution
My Choices at Davies provides; High Street discounts and Financial wellbeing hub
Life assurance: x4
Refer a Friend
Cycle to Work Scheme
Lease car salary sacrifice
Davies Incentive Plan
Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

Wellbeing centre; move, munch, money & mind focus
Discounts with 100's of UK retailers
EAP; 24/7 confidential helpline
25 days holiday, increases to 26 days after 5 years and 27 after 10 years
Flexible working
Dress for your day
Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan

MCL Senior Building Surveyor

Key skills

About this role

MCL Senior Building Surveyor

Description

What will your day look like:

Knowledge and Abilities:

Benefits