Reviewing benefits, estimating out-of-pocket costs, facilitating payment arrangements
Ensure compliance with organizational and regulatory requirements
Maintain consistent communication and collaboration with personnel that receive patient inquiries
Address billing and coverage inquiries and maintain accurate account documentation
Research and respond to account inquiries in a timely manner
Communicate patterns and trends with other departments to improve work standards

3-5 years' experience in multiple areas of the revenue cycle
High School diploma/GED required
CRCR Required within 6 months of hire
Must be inquisitive and demonstrate openness to innovation including AI
Bachelor’s degree or Equivalent experience in Healthcare Management / Administration preferred

Senior Financial Navigating Specialist

Key skills