Accurately managing patient registration and access processes within the healthcare revenue cycle.
Ensures data integrity, regulatory compliance, and a positive patient experience.
Serves as the first point of contact for patients onsite in healthcare facilities.
Assigning accurate MRNs, completing medical necessity/compliance checks, providing proper patient instructions.
Requirements
1+ years of customer service experience
Must be inquisitive and demonstrate openness to innovation including AI to explore better processes and ways to alleviate friction and improve patient and client experiences.
Minimum Education: High School Diploma/GED
Required Certifications: CRCR Required within 6 months of hire (Company Paid)