Automation Engineer

Role Overview

• Designing, building, deploying, and supporting enterprise-grade automation solutions using Microsoft Power Platform, Copilot Studio, Dataverse, APIs, and related technologies
• Leading automation solutions end-to-end, including discovery, requirements gathering, solution design, development, testing, deployment, documentation, and production support
• Partnering with business stakeholders to assess automation opportunities, define requirements, document scope, and translate business needs into scalable technical solutions
• Frequently anticipating problems, analyzing potential risks, and recommending mitigation strategies to ensure solutions are secure, reliable, maintainable, and production ready
• Articulating the business value and impact of advanced technical and non-technical information and understanding when to escalate issues
• Providing effective production support, including accurate problem identification, root cause analysis, ticket documentation, issue resolution, and customer/vendor dialogue
• Documenting small
• to medium-scale projects and delivering presentations with minimal supervision
• Dissecting complex situations and refocusing on critical technology tasks
• Creating and optimizing business process automations using Power Automate
• Designing, developing, and managing custom business applications using Power Apps, including Canvas and Model-Driven apps
• Developing, managing, and maintaining AI-powered chatbots and virtual agents using Microsoft Copilot Studio
• Leveraging Copilot Studio to create conversational experiences that integrate with back-end systems, including Dataverse, Azure services, APIs, custom connectors, and legacy applications
• Designing scalable, secure, and maintainable automation solutions that may include Power Platform, Copilot Studio, Dataverse, SQL, APIs, custom connectors, JSON, SharePoint, Teams, Azure/AWS services, and other enterprise systems as needed
• Integrating Power Platform solutions with Microsoft Teams, SharePoint, and other Microsoft or third-party services
• Applying automation development best practices, including error handling, testing, documentation, monitoring, governance, security, and application lifecycle management
• Staying current with new features and roadmap developments across Power Platform and Microsoft AI capabilities

Requirements

• Bachelor’s degree
• 5+ years’ automation and AI development experience
• High degree of technical expertise/professional mastery to recommend process improvements
• Strong problem-solving, analytical, and communication skills
• Ability to work in agile and cross-functional team environments
• Strong understanding of Microsoft Copilot Studio, including chatbot authoring, trigger phrases, topics, entities, and integration with external data sources and APIs
• Experience with Dataverse, SharePoint, Microsoft Teams, and Azure Logic Apps or Azure Functions
• Familiarity with Power Fx, low-code expressions, and custom connectors
• Basic scripting knowledge (JavaScript, PowerShell, or C#) is a plus
• Experience with AI Builder, Copilot integrations, or Azure Open AI services is a strong plus
• Experience in UX/UI design for apps and chatbot experiences
• Understanding of Application Lifecycle Management (ALM) and DevOps practices for Power Platform.
• Microsoft Certifications such as: PL-100: Power Platform App Maker, PL-200: Power Platform Functional Consultant, PL-400: Power Platform Developer, PL-900: Power Platform Fundamentals

Tech Stack

• AWS
• Azure
• JavaScript
• SQL

Benefits

• health insurance coverage
• wellness program
• life and disability insurance
• retirement savings plan
• paid leave programs
• paid holidays
• paid time off (PTO)