About this role

Engaging clients in the lobby to educate and assist with conducting transactions
Accurately and efficiently processing cash transactions
Having deep conversations with clients to connect them with solutions for their financial goals
Executing the bank's risk culture and striving for operational excellence
Building relationships with clients to meet financial needs
Following established processes and guidelines in daily activities

Is an enthusiastic, highly motivated self-starter with a strong work ethic
Collaborates effectively to get things done
Displays passion, commitment and drive to deliver a great client experience
Is confident in identifying solutions for new and existing clients based on their needs
Communicates effectively and confidently
Has the ability to learn and adapt to new information and technology platforms
Is confident in educating clients on how to conduct banking transactions through self-service technologies
Applies strong critical thinking and problem-solving skills
Efficiently manages time and capacity
Must be able to work weekends and/or extended hours

Industry-leading benefits
Access to paid time off
Resources and support to employees to make a genuine impact and contribute to sustainable growth

Relationship Banker

Key skills