Developing and implementing change management strategies to support client transformation initiatives
Conducting change impact and readiness assessments to inform engagement plans
Designing and executing communication strategies to enhance stakeholder engagement and understanding
Identifying training needs and creating comprehensive training plans to facilitate change adoption
Collaborating with stakeholders to address challenges and align expectations with change objectives
Utilizing business analysis and process improvement techniques to optimize organizational structures
Crafting personas and journey maps to tailor change management approaches
Establishing key performance indicators to evaluate the success of change initiatives
Staying informed on the latest trends in organizational change management to enhance service delivery
Contributing to proposal development and pursuit teams with innovative approaches and methodologies
Supporting engagement managers by identifying and addressing client needs
Leveraging GenAI tools to enhance productivity and problem-solving capabilities
Fostering a collaborative and inclusive work environment to drive team success

MBA or master’s degree in HR, Organizational Development, Sociology, Psychology, or related fields of study (preferably from premier B-Schools).
4-8 years of prior relevant work experience
At least a Bachelor's degree
At least 4 years of experience
Oral and written proficiency in English required

Senior Associate – Organizational Change Management

Key skills