About this role
Role Overview
- Responsible for facilitating all components related to insurance and benefit analysis prior to the delivery of services.
- Must have a strong understanding of various insurances and stay abreast of payor requirements.
- Responsible for reviewing patient appointments and/or admissions.
- Obtaining information related to out of pocket financial responsibility.
- Securing necessary authorizations.
- Performing insurance management.
- Securing insurance referral requirements and coordinates as needed with insurance companies to ensure timely reimbursement.
- Serves as a mentor to fellow Patient Benefit co-workers.
Requirements
- Demonstration of understanding of all that level 1 is responsible for.
- Experience with insurance terminology, medical terminology, and medical insurance plans.
- They demonstrate the ability to complete financial clearance (Mercy payment plan, EPPC, bad debt resolution, etc.).
- Ability to communicate effectively both orally and in writing, excellent telephone etiquette required.
- Ability to establish and maintain effective working relationships with patients, physicians, clinical and non-clinical hospital staff and insurance companies.
- Strong interpersonal skills.
- Strong organizational skills; attention to detail.
- Ability to work under stress, meet deadlines and perform all daily assignments with consistent accuracy.
Benefits
- medical, dental, and vision coverage
- paid time off
- tuition support
- matched retirement plans for team members working 32+ hours per pay period