Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
Assessing coverage, liability, and damages while providing exceptional customer service.
Communicating with customers and attorneys through various channels including voice calls, email, and text messages.
Engaging in negotiation processes to reach fair injury settlements with all parties involved.
Performing detailed reviews of damage and interpreting policies to determine coverage.
Utilizing multiple tools to document work accurately and efficiently while handling claims in a fast-paced environment.
Requirements
2+ years experience in bodily injury claim evaluations and negotiation, preferred.
Represented Bodily Injury claim handling, a plus.
Texas casualty claim handling experience, a plus.
Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
Ability to work independently and remotely, while managing time efficiently.
Familiarity with insurance policies, coverage, and liability determination.
Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
Knowledge of innovative tools and platforms for effective claims evaluation.
Certificates, Licenses, Registrations: As a condition of employment, your office/area may require you to obtain an adjuster and/or an appraiser license.
Benefits
Competitive pay with needed support for continuous development and career advancement.
Flexibility in scheduling and a time off policy that helps support your work/life balance.
Initial and ongoing training to get you proficient in your new role.
Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.