Inside Sales Associate

Role Overview

• Partner with Account Executives to develop and execute strategic sales approaches
• Conduct pre
• and post-sales outreach to ensure customer satisfaction and address concerns
• Coordinate and manage lead generation campaigns and prospecting activities
• Qualify leads and schedule meetings or opportunities for Account Executives
• Maintain and expand prospect and customer data within the CRM system
• Generate customer quotes, proposals, and contracts
• Support demand generation efforts through cold calling and outreach campaigns
• Identify key decision-makers within target organizations to initiate the sales process
• Recommend products and services that enhance customer satisfaction and profitability
• Support reseller and partner communications throughout the sales cycle
• Track and report on sales activities, pipeline progress, and market conditions
• Coordinate with procurement teams to ensure timely order fulfillment and delivery commitments
• Present product features, pricing, and terms while preparing sales documentation
• Maintain accurate and up-to-date CRM records and sales reports
• Stay current on market trends, customer preferences, and product offerings
• Assist with marketing initiatives, including trade shows, events, and vendor engagements
• Respond to routine product inquiries and escalate as needed

Requirements

• Bachelor’s degree in Marketing, Business Administration, Economics, Technology, Finance, or related field
• Equivalent combination of education and at least 4 years of relevant business experience
• 2–5 years of inside sales, sales support, or related experience
• Experience supporting Federal or government sales environments is a plus
• Strong customer service orientation with the ability to build and maintain relationships
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Experience working with Customer Relationship Management (CRM) systems
• Excellent written and verbal communication skills
• Strong analytical, organizational, and problem-solving abilities
• High attention to detail with strong follow-up and time management skills
• Self-starter with the ability to manage multiple priorities in a fast-paced environment
• Ability to lift and move trade show materials and equipment as needed

Benefits

• Comprehensive medical, dental, and vision coverage
• Flexible Spending Account
• healthcare and dependent care
• Health Savings Account
• high deductible medical plan
• Retirement 401(k) with employer match
• Open leave policy and paid holidays
• Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more!