Paralegal, Healthcare

Role Overview

• Delivery of agreed performance targets and quality standards – the paralegal will be expected to achieve 5.2 chargeable hours per day.
• Fielding telephone calls and dealing with general queries; together with liaising with parties involved in claims including the policy holders, insurers, experts, and witnesses.
• Reviewing huge volumes of medical records to provide a factual note of the evidence/chronology.
• Use of Collaborate and/or Bundledocs to upload documents, providing access to clients, experts, and Counsel.
• Maintaining Tracker with details of new proceedings and new involvements so as to keep the digital file current.
• Creating indexes and bundles using Bundledocs; and/or preparing documents digitally for use by Counsel and experts.
• Using Foxit to split files and save into Tracker document library.
• Arranging conferences with client and counsel and experts; obtaining availability for hearings, JSMs and trials.
• Liaising with witnesses including their availability for conferences and trials.
• Registering and updating CRU, notifying CRU of settlement.
• Legal research.
• Ad hoc legal tasks.
• Assisting with billing queries.

Requirements

• Excellent telephone and communication skills with people at all levels inside and outside of the business
• An ability to organise and prioritise tasks using initiative
• Calm under pressure with the ability to re-prioritise and delegate effectively when required
• Excellent Listening, Verbal and Written Communication skills
• Excellent IT skills
• A team worker with the flexibility to do what is required to get a result and ensure client service levels are met
• Ability to anticipate problems, identify solutions, and make decisions

Benefits

• Davies Incentive Plan
• 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
• Simply Health Care Cash Plan
• WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
• Death In Service – after 1 years’ service
• Pension Contribution based 5% Employee / 3% Employer
• Employee Resource Groups
• Employee Volunteering Programme
• Cycle to Work Scheme*
• Tech Scheme*
• Season Ticket Loan*
• Gym Flex*
• Access to Online Discount Sites
• Discounted Gourmet Society Membership
• Discounted Tickets for Merlin Attractions nationwide
• Discounts at local retail outlets

*after successfully completing probation