Assists with Scheduling & Contact Center activities.
Answers inbound calls to schedule appointments for new or existing patients at all locations.
Collects and documents patient medical history into the electronic medical record (EMR).
Other duties as assigned and subject to change as requirements evolve.

High school diploma or equivalent – healthcare specific training preferred, but not required.
Friendly, polite, and professional.
Strong communication skills, both written and verbal.
Empathy and a caring attitude towards patients.
Self-motivated, detail-oriented, and able to work independently.
Ability to maintain strict patient confidentiality and adhere to US HIPAA laws and other relevant regulations.
Reliable high-speed internet connection and a quiet, private workspace.

Derick Dermatology will provide you with appropriate equipment for your work from home environment, such as: Secure laptop, monitor, headset, and webcam. Equipment issued varies based off job function.

Scheduling Assistant

Key skills