Key skills
Ray
About this role
Role Overview
- Responsible for installations, training and service of advanced X-ray systems at customer sites across China, South Korea, Japan and Taiwan
- Part of an experienced global Service and Technical Support team
- Work hands-on in the field, building strong relationships with customers and partners
- Travel more than 150 days per year for on-site work
- Carry out installations, maintenance, and technical training as needed
- Handle remote support cases and manage RMA and warranty cases
Requirements
- Solid background as a Field Service Engineer within high-tech industries
- A few years of experience in a similar role
- Experience working with European companies or customers
- Understanding of how to operate across both European and Asian business cultures
- Fluent in Mandarin Chinese (required), Korean (considered a plus)
- Valid residence permit for China
- At least a BSc in engineering, physics or related field (or equivalent experience)
Tech Stack
- Ray
Benefits
- Parental leave compensation
- Sick leave compensation
- Health care insurance
- Pension
- Team outings
- Flexible working hours
- Possibility to work remotely