Lead the development, implementation and continuous improvement of Family Life's organisation-wide Monitoring, Evaluation and Learning (MEL) strategy.
Provide strategic advice to Executive, Board and senior leaders on organisational performance, outcomes, impact and evidence-informed decision-making.
Lead organisation-wide approaches to outcomes measurement, performance monitoring and impact reporting.
Design, deliver and oversee research, evaluation and performance measurement activities across the organisation.
Lead high-priority evaluation and applied research projects that inform service improvement, innovation and strategic investment decisions.
Build organisational capability in evaluation, outcomes measurement and data literacy through coaching, consultation and leadership.
Lead and develop a high-performing specialist team, fostering collaboration, accountability and continuous improvement.
Develop strategic partnerships with research institutions, funders and sector stakeholders, representing Family Life as a leader in evaluation and applied research.

Demonstrated experience leading organisation-wide evaluation, impact or performance frameworks and influencing strategic decision-making through evidence and insights.
Advanced expertise in qualitative and quantitative research and evaluation methodologies, including the ability to design and deliver complex evaluations and translate findings into practical action.
Proven ability to balance strategic leadership with operational delivery while managing competing priorities in a complex environment.
Strong stakeholder engagement, partnership and influencing skills across all levels of an organisation.
Experience leading and developing specialist teams and building capability in others.
A postgraduate qualification (or equivalent experience) in social sciences, evaluation, research or a related field.
Experience in child and family services, place-based initiatives and/or innovation and pilot projects will be highly regarded.

Research & Evaluation Manager

Key skills