About this role
Role Overview
- Serve as the initial point of contact in the claims call center for customers.
- Accurately capture loss details and provide information about the claims process.
- Direct callers to the appropriate next steps and ensure claim information is complete and documented.
- Handle first notice of loss claims and explain the basic claim process.
Requirements
- Detail-oriented and enjoy helping others.
- Thrive in a fast-paced environment.
Benefits
- A comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
- Monthly connectivity reimbursement to help offset internet costs.
- Opportunity to work from home with a dedicated workspace free from distractions.