Junior Fraud Prevention Analyst

Role Overview

• Monitor transactions and suspicious behavior using internal systems and fraud detection tools
• Conduct investigations into chargebacks, request documentation, and compile supporting evidence to dispute chargebacks
• Record incidents and document evidence in internal systems
• Support the creation and updating of detection rules and models
• Collaborate with Risk, Sales, Product and Finance teams to continuously improve processes
• Prepare periodic reports on fraud metrics
• Meet analysis SLAs within the defined timeframes

Requirements

• Bachelor's degree completed or in progress (Business Administration, Information Systems, Accounting, Law, or related fields)
• Prior experience with data analysis or financial operations/customer service is desirable
• Analytical reasoning and attention to detail
• Basic Excel skills
• Prior experience in fraud prevention, chargebacks, or risk at fintechs, banks, or e-commerce (desirable)
• Familiarity with tools such as Konduto, ClearSale or similar (desirable)
• Knowledge of operational and financial processes (desirable)
• Ability to document processes and develop procedures (desirable)

Benefits

• Profit Sharing (PLR): when Leo grows, you grow with it
• Company cafeteria | Meal allowance. Varies according to internal policies by area/department
• Food allowance: provided via card
• Health insurance: Leo covers 100% of the employee's plan and 100% of the plan for children up to 16 years old; spouse/partner and dependents aged 17 and over can be included with a monthly co-payment
• Dental insurance: with the possibility to include dependents and additional members
• Life insurance
• Pharmacy program: discounted medication with convenient payroll deduction
• Access to gyms and wellness activities starting from the 2nd month of employment
• Transportation voucher / Parking
• Access to an online learning platform to support your professional and personal development
• School supplies kit for employees' children aged 4 to 16
• Maternity kit to celebrate the arrival of a new family member
• Christmas kit: special gift basket for the family and toys for children up to 12 years old
• Partnerships & discounts with educational institutions, leisure and travel services