Ensure end-to-end order-to-cash excellence by maintaining cross-functional collaboration
Enforce OTC policies, analyzing DSO, disputes, and cash flow
Standardize customer’s SOPs; ensuring accurate invoicing, payment matching, and timely communications
Drive KPIs and automation opportunities and foster customer satisfaction throughout processes
Maintain cross-functional relationships with Business Development, Operations and the Global Accounts
Ensure compliance to all OTC policies and business rules
Assist in negotiating terms and conditions that balance customer needs with risk controls during onboarding
Conduct data analysis (DSO, Overdue, Disputes, Payment behaviours) to support decision-making processes
Ensure accurate network to resolve unapplied and unidentified cash promptly
Act promptly with correct level of escalation onto management level for necessary action
Maintain KPI tracking: collaborate to obtain order cycle time and billing accuracy with Operation, DSO, dispute
Working with worldwide teams in OTC area having their own goals but with common finance objective
Prepare and drive reports, dashboards, calls for global accounts monitoring
Identify automation opportunities (EDI)

Master’s degree in economics or Finance
5 to 10 years of experience in an international company in area of commercial, risk assessment, control or control functions
Strong knowledge of the business, preferred in international environment
Team player with the ability to partner with agencies
Extensive knowledge of all aspects of OTC analytics and operations
Demonstrated capability to follow legal action with in-house and external legal counsels
IT literacy, Analytics skills and English fluency
Good understanding of Finance concepts for Excel
Presentation capability with Power Point desirable
Autonomous and able to work effectively with overseas stakeholders
Proactive and comfortable making decisions under high pressure
Good leadership and communication skills
Detail-oriented with a commitment to maintaining the highest productivity and quality levels.

Global Credit Manager

Key skills