Deal Operations Strategist

Role Overview

• Own the pricing and deal structure for complex enterprise deals, advising sales on commercials and trade-offs in real time to keep things moving toward close.
• Work closely with engineering to maintain and evolve our Configure Price Quote tool.
• Translate customer requirements into deal structures that work commercially and operationally, knowing where to flex and where to hold firm.
• Own the path through internal complexity, aligning Finance, Legal, Product, and leadership so deals don't stall on process.
• Partner with Finance to build deal-level P&L models and communicate pricing trends back to the business, informing strategic pricing decisions at the leadership level
• Develop and maintain pricing frameworks, discount guardrails, and approval policies that scale with the business.
• Build the analytics and feedback loops that surface where deals are slowing down and why — and fix it.

Requirements

• Hands‑on experience configuring and maintaining CPQ rulesets, price books, and approval workflows.
• Experience in finance or deal pricing at a company, or experience within investment banking or management consulting
• Excellent financial modeling, verbal, and written communication skills
• Proven track record of process optimizations or automation.
• Ability to make value judgements that balance business, financial, and legal priorities.
• Bonus: Knowledge of AI/ML industry pricing models and competitive landscape
• Experience scaling deal desk processes in a high-growth environment

Benefits

• Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible.
• Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact
• beyond your immediate role and responsibilities.
• Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend.
• Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose.
• Annual company offsite: Each year, we bring the entire team together in a new location
• past offsites have included Croatia and Italy.
• Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend.