Junior Documentation Specialist

Role Overview

• Providing support to BMT North America in the creation, management and distribution of project documentation and deliverables;
• Assisting project / program managers, and shared services, in the execution of internal and external projects within the cost and budget allocated;
• Providing professional and efficient office and administrative support, as the on-site point of contact, to internal staff and external clients.
• Reviewing, editing, formatting, and managing the distribution of internal documents and client deliverables using exceptional proofreading skills and maintaining compliance with established guidelines and standards;
• Collaborating with cross-functional teams, including subject matter experts (SMEs), project managers, quality assurance professionals, and project team members, to gather information, review documents, and facilitate document approvals and revisions;
• Providing support for Quality Assurance activities such as supporting audits, and reviewing quality documentation for completeness and accuracy;
• Conducting quality reviews and audits of documents to identify errors, inconsistencies, and non-compliance issues, and recommending corrective actions and improvements to enhance document quality and integrity;
• Maintaining quality through version control, document tracking, distribution, and archival, to ensure that documents are current, accessible, and properly managed throughout their lifecycle.

Requirements

• Office support experience
• Ability to recognize problems or limitations and ask for guidance;
• Excellent time management, organizational, communication and interpersonal skills
• Proficient proofreading and editing skills;
• Intermediate skills in the use of Microsoft Word, PowerPoint, Microsoft Excel, and Visio;
• Excellent English language skills (verbal and written);
• Ability to multitask and be proactive; and
• Reliability or higher Security Clearance, or ability to obtain.
• Proficient in document conversion tools including the use of Adobe Acrobat Pro;
• Familiarity with Adobe Photoshop or other Graphics software;
• Familiarity with technical / engineering workplace;
• Familiarity with SharePoint Administration;
• Previous experience providing project management support;
• Bachelor's diploma/degree in a related field (e.g., Business, Communications, Information Management, Technical Writing); and
• Related professional certification(s).

Benefits

• Medical, dental and vision plan (including a Health Care Spending Account)
• Employee and Family Assistance program
• Parental/Maternity leave top-up program
• RRSP or TFSA matching program
• Flexible work hours and hybrid work arrangement
• Training and development opportunities
• Employee recognition program
• Employee referral program