Senior Associate – P&C Transcription

Role Overview

• Accurately transcribe recorded statements and audio notes from claims adjusters
• Review, proofread, and format documents according to internal standards
• Ensure linguistic quality (grammar, spelling, insurance terminology)
• Meet file processing deadlines
• Maintain strict confidentiality of personal and sensitive information
• File and upload documents into electronic claim management systems

Requirements

• Bachelor’s degree required; MBA/Insurance & Risk Management Operations/Logistics specialization preferred
• Transcriptionist diploma or certificate required
• 1-3 years of prior experience in the transcription industry (insurance or related field considered a strong asset)
• Good knowledge of property and casualty insurance terminology (strong asset)
• Excellent written English listening, typing, and proofreading skills
• Typing speed of 60+ WPM with high accuracy
• Professional discretion and attention to detail