About this role
Role Overview
- Owning relationships with panel of debt collection agencies and debt purchasers
- Identifying strategic opportunities to drive recovery rate
- Implementing segmentation for recoveries strategies
- Negotiating commission rates and other commercial relationships with suppliers
- Operate a strong control environment on: payments and invoicing account statuses live listing placements and closures minimising buybacks and unexpected costs
- Identifying opportunities to onboard new and additional suppliers that will add strategic value
Requirements
- 7+ years’ experience in commercial, portfolio, or collections management within consumer credit, preferably credit cards.
- Strong knowledge of FCA consumer credit regulation, including responsible lending, collections, and debt sale practices.
- Strong track record with relationship management, with the ability to onboard, communicate, and negotiate with suppliers.
- Strong strategic business thinker
- Proven expertise in collections and recoveries strategy.
- Experience in fintech or fast-growing financial services preferred.
Benefits
- Flexible work arrangements