Lead Customer Application Engineer

Role Overview

• Proposals Management
• Technical Analysis of customer needs/RFQ to define and offer products/Service/Solutions based on DS Agile / G500/ GPG/ AAA portfolio, Cyber Security, MiCOM and Multilin range of products.
• Ensure Complaint offer to the technical specifications in accordance with tender requirement
• Identify & Flag Key Risks and ensure the mitigation plan in Risk & Opportunity register
• Managing & Implementation of the Return of Experience (ROE)
• Ensure proposals are in accordance with commercial and execution strategies
• Ensure technical Derogation and approvals intact, if applicable for finalizing the technical solution
• Ensure completion of site assessments (site visit/review) for Brownfield/Existing Substations & site
• Maintaining the Typical circuits /schemes /solution in Tendering Tool to facilitate future offerings
• Ensure the respect of technical and commercial offers time schedule to serve sales force in due time maintaining improvised quality level of Bids
• Review and respond to Technical Clarifications of bid and presenting the solution to the customer
• Support order booking as per signed contract/PO, ensure budget margins & drive an improved Operations turnover process
• Support the Sales team in commercial and technical meetings/negotiations with customers
• Ensure the complete bid management phases to ensure compliance to Company's policy & Instructions
• Ensure Bid Management process in context to package offering towards the customer
• Ensure conducting different tender reviews internally with all stakeholders as per Tender Due dates
• Conduct Transfer Meeting and hand over relevant documents to operations team
• Review and maintain Tendering Hit Rate (Submission %age and Win rate with Quality Bids)
• Responsible for review and analysis of cost and price preparation & calculations
• Responsible for having formal quotes of third-party products/systems and updating in Tendering tool in line with sourcing
• Responsible for ensuring correct costing in Estimation tool in accordance with latest updates
• Challenge product/solution costs and delivery costs in tenders
• Commercial/ Technical win loss Analysis of Bids

Requirements

• B.S Degree in Electrical/Electronics Engineering or equivalent.
• Minimum 3 years of experience in tendering, commercial, engineering function
• Comprehensive knowledge and understanding of Grid Automation Business (Protection and DCS/SCS knowledge is must)
• Strong verbal and written English language skills
• Ability to live in Istanbul, Kocaeli & Pakistan
• Willing to travel %10
• 15 in international area
• Telecom and M&D knowledge will be a plus
• Understanding and knowledge of MENAT customer requirements and specifications
• Comfortable in hybrid working conditions
• Understanding of commercial contracting guidelines
• Pro-active approach with excellent interpersonal & communications skills
• French, Arabic, Turkish would-be a plus

Tech Stack

• Cyber Security

Benefits

• No relocation assistance provided