Senior Technical Support Analyst

Role Overview

• Manage large enterprise Cisco WAN/LAN networks
• Participate in safeguarding, implementing, administering, and optimizing the City’s WAN/LAN environment
• Provide ongoing support for IT solutions
• Lead technical project teams
• Perform analysis and contribute technical consultations
• Ensure adequate pro-active action for enterprise systems
• Provide advanced technical support for critical enterprise applications
• Conduct business impact analyses

Requirements

• Post-secondary degree or diploma in Computer Science
• Recognized certification such as CCNP, FCP, FCSS or equivalent
• Extensive experience with enterprise clustered high-availability firewalls and load balancers, including Checkpoint or Fortinet
• Experience in building clustered enterprise Data Center using Cisco ACI
• Considerable experience with intrusion detection and vulnerability assessment in perimeter network
• Experience in LAN/WAN/Wired/Wireless administration in Cisco network environment utilizing TCP/IP and Cisco Routing and Switching technologies
• Must possess and maintain a valid Province of Ontario, Class "G" Driver's License and access to a vehicle

Tech Stack

• Firewalls
• Switching
• TCP/IP

Benefits

• Health insurance
• 401(k) matching
• Flexible work hours
• Paid time off
• Professional development opportunities