Key skills
Communication
About this role
Role Overview
- Deliver expert technical support and troubleshooting to customers in Italian
- Use your communication and problem-solving skills to handle inquiries with empathy and efficiency
- Follow clear procedures while adapting to each unique case
- Work in shifts between 09:00–21:00, Monday to Sunday
- Collaborate with an international team of professionals in a dynamic, inclusive environment
Requirements
- Fluency in Italian (C2) and English (C1)
- Strong technical aptitude and ability to quickly learn new tools and systems
- Confidence, empathy, and a passion for delivering excellent service
- Ability to work full-time rotating shifts
- Located in Greece (or willing to relocate)
Benefits
- Private healthcare plan
- Exclusive discounts across various brands and services
- Career growth & upskilling opportunities
- CSR involvement & participation in social impact initiatives
- Free online Greek language courses
- Optional office access – network and connect in our modern workspace
- Relocation Support – You Choose Option 1 – All expenses covered: Flight + Hotel stay + Real estate agency fees
- Option 2 – Flexible package: €250 relocation allowance + Real estate agency fees covered