Senior System Engineer – Citrix Virtual Apps & Desktops

Role Overview

• Advise internal stakeholders, customers, and management on Citrix platform topics, technical improvements, operational risks, and infrastructure decisions.
• Implement, operate, and further develop enterprise Citrix platforms based on Citrix Virtual Apps and Desktops (CVAD).
• Plan, implement, and continuously optimize CVAD environments, including Delivery Controller, VDA, StoreFront, Citrix Provisioning, and related infrastructure components.
• Support architecture and infrastructure projects, including design activities, migration projects, release changes, capacity expansions, platform standardization, and security hardening.
• Provide technical support to architects during design, migration, and transformation initiatives.
• Create and maintain technical documentation, including architecture concepts, technical concepts, security concepts, operating manuals, installation guides, standard documents, and best-practice documentation.
• Contribute to security concepts based on modernized IT baseline protection / IT-Grundschutz requirements.
• Support 3rd-level troubleshooting for complex incidents related to CVAD, Citrix Provisioning, NetScaler / ADC, Windows Server, profile management, GPOs, Active Directory, DNS, PKI, and network-related components.
• Operate and further develop Citrix Provisioning Services (PVS), including vDisk structures, versioning, performance tuning, error analysis, high availability, PVS farm management, image management, and reverse imaging.
• Create, test, and roll out software packages for Citrix environments through existing SCCM / MECM / MCM infrastructure.
• Support device management, software management, and patch management activities.
• Ensure the integrity, stability, and compatibility of software packages within Citrix images.
• Develop and maintain automation solutions using PowerShell, Desired State Configuration (DSC), and Ansible.
• Support the transformation of existing automation solutions toward target architecture standards.
• Create, analyze, troubleshoot, and optimize Group Policy Objects (GPOs) in Citrix environments.
• Improve GPO structures with regard to performance, security, maintainability, and operational stability.
• Implement security hardening measures and contribute to platform security improvements.
• Analyze performance bottlenecks and support load balancing, scaling, and capacity concepts.
• Support testing, quality assurance, and lifecycle management activities for Citrix platforms.
• Support Citrix cumulative updates, major upgrades, version testing, technical change assessments, and standardized release processes.
• Coordinate technical activities with operations, service management, network, security, and platform teams during projects and operational handovers.

Requirements

• Completed IT-related vocational training, university degree, or comparable professional qualification.
• ITIL Foundation certification or equivalent proof of IT service management knowledge.
• Citrix Certified Associate – Virtualization (CCA-V) certification.
• German language skills at C1 level.
• English language skills at B1 level.
• Candidate profiles must include nationality information.
• At least 1 year of experience performing project activities using agile methods.
• At least 3 years of experience contributing to IT concepts, installation instructions, operating manuals, technical guidelines, and security concepts based on modernized IT baseline protection / BSI IT-Grundschutz in regulated or public-sector-related environments.
• At least 3 years of experience implementing and operating geo-redundant Citrix environments.
• At least 3 years of experience operating, troubleshooting, and optimizing Citrix Provisioning, including high availability, PVS farm management, image / vDisk management, and reverse imaging.
• At least 1 year of experience managing and optimizing SCCM / MECM / MCM infrastructure, including device, software, and patch management.
• At least 3 years of experience operating and administering Microsoft Server operating systems, Terminal Services, Active Directory, and Group Policy Objects.
• At least 3 years of experience administering and automating Citrix environments using PowerShell scripting.

Tech Stack

• Ansible
• Citrix
• DNS
• ITSM

Benefits

• International working environment: Join a diverse and multicultural team where people from different backgrounds and cultures collaborate to achieve outstanding results.
• German language development: Whether you are a beginner or an advanced speaker, we provide a supportive environment to help you improve your German language skills.
• Dedicated point of contact: You will have a personal contact within the company who will support and guide you throughout your employment.
• Professional growth: Our engineers have the opportunity to work on exciting projects across different industries, continuously expanding their expertise and developing new skills.
• Regular team events: We organize regular company events to strengthen team spirit, encourage collaboration, and create a positive working atmosphere.
• Competitive compensation: We value our employees and offer an attractive compensation package that reflects your qualifications, experience, and performance.