Sales Associate

Role Overview

• Greet visitors by phone and in person in a friendly, professional manner
• Achieve sales success by meeting with and selling to Designer Bath customers: plumbing contractors, general contractors, builders & remodelers, designers, architects, homeowners
• Be aggressively mindful of all specified sales and gross profit goals and the products that can best help achieve them
• Demonstrate proficiency in CSD, the companys order entry and inventory system
• Promptly prepare and distribute quotes to all involved in a project (homeowner, contractor, etc.)
• Prepare and maintain Specbooks for customers
• Follow up on all quotes in a timely manner until a sales order is closed or rejected
• Work collaboratively with the contractor/builder/etc. to help ensure the project runs smoothly and on time
• Proactively keep the customer apprised of the status of their order
• Continue to build a network of repeat customers, particularly within the trades
• Maintain accurate pricing on all displays
• Work with the Showroom Director to ensure all product displays in good condition and up to date
• Continue to develop knowledge and expertise on all the products and lines displayed in the store as well as industry trends
• Participation in meetings, marketing events and training events, both live and virtual, offered by the company and/or product vendors
• Help to develop and implement in-store promotions and events in collaboration with the Showroom Director and the Marketing team
• Keep the store environment (including desk area) and product literature clean, neat and attractive
• Monitor exterior storefront to ensure it is neat and tidy, e.g. windows, doors, sidewalks, plantings
• Perform all duties in a consistently safe manner, and adhere to all company safety policies
• Perform other duties as assigned
• Maintain a professional appearance

Requirements

• High school diploma or general education degree (GED)
• One to three months related experience and/or training; or equivalent combination of education and experience
• Demonstrated proficiency as a Showroom Sales Associate
• Knowledge of the kitchen and bath or lighting industry and/or a strong desire to learn
• Strong solutions-based selling and closing techniques
• Comfortable cold calling and pursuing new customers to achieve sales goals
• Strong math skills
• Knowledge of common computer applications and internet search techniques
• Customer service orientation
• Strong communication (written and verbal) and interpersonal skills
• Assertiveness
• Excellent organizational and time management skills; ability to prioritize
• Good problem-solving and conflict resolution skills

Benefits

• health benefits for yourself and your family
• wellness discounts
• team member assistance programs
• team member discounts
• 401k with a company match
• financial protection (HSA, FSA, life insurance, etc.)
• Earned paid time off totaling 15 days per year
• paid company holidays
• Community involvement opportunities such as TGG Cares